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Return Policy

ALL REFUNDS ARE FOR UNOPENED, UNUSED PRODUCT ONLY, NOT SHIPPING COSTS.

A return authorization is required for all returns and can be obtained by calling (877)356-6748 or by emailing to help@1877floorguy.com.

Products may be returned up to 60 days from the date of purchase. All orders returned within 30 days from the date of purchase will be credited back to the original form of payment. All returns received after the allotted period of 30 days will be issued store credit. Returns that were processed correctly by 1877floorguy.com will be charged a 20% restocking fee.

ALL REFUNDS ARE FOR UNOPENED, UNUSED PRODUCT ONLY, NOT SHIPPING COSTS.

Special Order Items are NOT returnable. Special order items in the store are identified with special order icon Special Order Item.

Clearance Sale Items are FINAL SALE and therefore cannot be returned.