Customer satisfaction is our top priority! Live customer support is available Mon-Fri 9am - 4:30pm.
via the Messenger link on our website.Local Order Pick-Up & Mailing Address:
Floor Covering Services & Consultants
12 McCullough Drive, Suite 10
New Castle, DE 19720
We welcome the opportunity to speak with you further! Please note, store and office will be closed on major US holidays
and may be closed before/after holidays, and during extreme weather events
in the local area of New Castle, DE. Before driving to our location, check for accurate open/close times
on Google or Yelp or call us at (877)356-6748.
With over 20 years of experience, our Customer Support staff is equipped to answer most any question about cleaning, finishing, and protecting all types of floors, both residential & commercial. 1877FloorGuy is happy to assist customers with questions, concerns and orders. Email and Messenger are monitored throughout each work day. Frequently asked questions regarding returns can be found in FAQ-Returns
and about local pickup at FAQ-In Store Pickup
.A note to our purchase order customers:
A completed credit application
is required prior to placing an initial order with a PO. New applications typically take one to two weeks to process. Return the completed application via email
or fax to 302-325-2592.
Browse our knowledge base online! Look for answers in FAQs
, Resource Articles