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FREE SHIPPING on all orders over $500. (see details below)
In celebration of the upcoming holidays, our office and warehouse will be closed on Wednesday December 24th, Thursday December 25th, Wednesday December 31st and Thursday January 1st.
Customer service will be available on Friday December 26th and January 2nd from 10am-2pm. ALL orders placed on on these two days will ship on the following Monday.
Due to adverse weather conditions that can occur during the fall and winter months, www.1877floorguy.com reserves the right to hold any order containing product that is not freeze thaw stable. (This applies to, but is not limited to, acrylic floor polishes and sealers.) This may cause a delay in shipping but you will be notified by a customer service rep from www.1877floorguy.com if your order is being held.
FREE SHIPPING Information - United States only:
Use Coupon code FREESHIP at check out or Call us. You cannot combine promotional coupons with the FREESHIP coupon. Valid for orders shipping within the 48 contiguous states only and totaling $500 or more in product purchases.
GENERAL Shipping Information - United States and Canada:
We ship to locations within the United States (including Hawaii and Alaska) and Canada.
USA orders, including those for Alaska and Hawaii, are processed and shipped the next business day (Monday - Friday excluding Holidays) after the order has been placed. If your product is back ordered we will notify you via e-mail.
Orders ship via UPS with options for Ground, 3-Day Select, 2-Day or Next Day Service and USPS (United States Postal Service) First Class or Priority Mail. Shipping options are limited on some products in our store due to the nature of the products.
Canada orders ship ONLY via UPS Standard. We ship once each week to Canada, generally on Friday. It takes two days time to Fort Erie plus the time it takes UPS to ship to your Province.
CANADA: Customer pays the "LANDED COST". You will know the total cost of your order before it leaves the USA and will not be charged any additional fees and taxes.
Shipping/Landed charges will be calculated automatically in the shopping cart when you enter your shipping address during the first part of the check out process.
IMPORTANT CANADIAN NOTICE: We are able to offer our Canadian customers a "Landed Cost" because we are a Non-Resident importer to Canada. All customs duties, brokerage fees and Goods and Services Taxes (GST) are included in the shipping price and paid by us. There is no Provincial Sales Tax (PST) under this arrangement.
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